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Frequently Asked Questions (FAQ)
What types of products do you offer at Hugle Natural Beauty?
We offer a wide range of health and beauty products, including natural cosmetics, skin and facial treatments. All our products are formulated with high-quality ingredients and are cruelty-free.
How can I place an order?
To place an order, simply browse our website, select the products you wish to purchase and add them to your cart. Once you have finished selecting your products, proceed to the cart and follow the instructions to complete the checkout process.
What payment methods are accepted?
We accept various payment methods including credit and debit cards (Visa, MasterCard), PayPal, bank transfers and cash on delivery. All payments are processed through secure platforms.
What is the estimated shipping time?
Orders are processed and shipped within 24-72 business hours . Total delivery time will depend on destination and shipping method selected.
Can I track my order?
Yes, once your order has been shipped, you will receive an email with a tracking number that will allow you to monitor the status of the shipment in real time.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us immediately via our email: support@huglenaturalbeauty.com . We will help you solve the problem as soon as possible.
Do you have a return policy?
Yes, we offer a returns policy within 14 days of receiving your order. Products must be unused and in their original packaging. For more details on how to return a product, please see our returns policy on the website.
Do you offer any discounts or special promotions?
Yes, we occasionally offer special discounts and promotions. We encourage you to subscribe to our newsletter to receive updates on exclusive offers and new products.
Where can I find more information about the ingredients used in your products?
You can find detailed information about the ingredients in the description of each product on our website. If you have any specific questions about an ingredient, please feel free to contact us.
How can I contact customer service?
You can contact us via email: support@huglenaturalbeauty.com or by calling: +34 953 56 62 27 during our business hours (Monday to Friday, 9:00 am to 6:00 pm).